Subprocessors
The providers that process data on behalf of Quote Process to deliver the service, with their purpose and location.
Last updated: 16 September 2026
This is the full list of subprocessors authorised under the Data processing agreement. Any addition or replacement is notified to customers thirty days in advance.
| Provider | What for | Location and safeguards |
|---|---|---|
| Vercel Inc. | Application hosting and the gateway used to reach the language models. | US and EU. Standard contractual clauses. |
| Anthropic PBC | Language models that extract the data from the email and draft the reply. | US. Standard contractual clauses. Content sent through the API is not used to train models. |
| Neon Inc. | Database storing accounts, messages, requests and quotes. | European Union (Frankfurt, Germany). |
| ActiveCampaign, LLC (Postmark) | Receives the mail the customer forwards from Gmail and hands it to us. It sees the full message and does not retain it. Involved only for Gmail mailboxes; not used for Microsoft ones. | US. Standard contractual clauses. |
| Stripe Payments Europe, Ltd. | Subscription payments and invoicing. | Ireland, with transfers to the US under standard contractual clauses. |
| OpenStreetMap Foundation (Nominatim) | Turning origin and destination names into coordinates. Only place names are sent, never the email text or contact details. | United Kingdom and EU. |
| Project OSRM | Calculating the road distance between those coordinates. Only coordinates are sent. | EU. |
Providers that are not our subprocessors
Google and Microsoft host the customer mailbox. They are the customer own providers, not ours: with Microsoft we reach that mailbox using the authorisation the customer grants and can revoke at any time; with Gmail we do not reach it at all — the customer instructs Google to forward us a copy of their incoming mail, and can stop that forwarding from Gmail settings without any involvement from us.